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General Information

Manila Ninoy Aquino International Airport (NAIA) is one of two international airports serving the Metro Manila area and is the main international gateway to the Philippines. The NAIA is about 7 kilometers south of the country’s capital Manila.  Officially NAIA is the only airport serving the Manila area with the Clark International Airport located in the Clark Freeport Zone in Pampanga catering mostly to low-cost carriers. 

There are 4 terminals: 

NAIA Terminal 1 is a 16-gate terminal which currently services all international flights coming into Manila, except  for those operated by Cebu Pacific Air, PAL Express, Philippine Airlines, All Nippon Air, Delta Air Lines, KLM Royal Dutch Airlines, Emirates Airline, Singapore Airlines and Cathay Pacific Airways.

NAIA Terminal 2 or the Centennial Terminal holds both the international and domestic operations of the country’s flag carrier, Philippine Airlines.

NAIA Terminal 3 is currently the largest airport in Manila, a 65-hectare property adjacent to the NAIA runway facilities. The ground floor handles arrivals and the third level facilitating departures. Each level has 600 meters of curbside space, for drop offs and pickups. It  houses all international flights of Delta Air Lines, Cathay Pacific Airways, KLM Royal Dutch Airlines, Singapore Airlines, Emirates Airlines, All Nippon Airways, AirAsia Philippines. International and Domestic flights of Cebu Pacific Air and Domestic flights by PAL Express.

NAIA Terminal 4 (domestic) houses operations of local carriers such as AirSWIFT, Cebgo, Philippine Air Asia and Skyjet.


Tourists can visit the Philippines without a visa if staying in the country for 21 days or less provided tourists have a passport that is valid for at least 6 months and a return ticket or a ticket to another destination outside the Philippines.  If you wish to stay longer, you must obtain a Visa Extension either before your trip from a Philippine Consulate or Embassy or, once in the country. You may obtain it from the Bureau of Immigration.

See the list of nationals from countries allowed to stay in the Philippines for less than 21 days without a visa

To ensure a smooth and hassle free arrival, you may browse all the important information that you need to know after landing at the NAIA International Airports.

Arriving passengers may proceed to the Immigration counters for processing.  Visitors should make sure that they have the following documents ready before reaching the Immigration Hall.

  • A valid passport
  • A completed arrival card which is distributed during your flight and available in the Immigration Hall.

The Luggage Claim area is found just beyond the Immigration counters, where carousels clearly display their items' airline and flight number.  After retrieving luggage, passengers are to proceed to Customs for luggage examination and any declarations.

Airport Seat-in-Coach.The coach service is available between the airport terminals 1,2,3 and all official conference hotels. The service timetable corresponds with the arrival and departure flight schedules of major international airlines. Tickets can be purchased online. Booking engine to follow.

Taxi. There are a couple of options for taxi transportation.
Coupon Taxi (white with blue squares): the amount to be paid is fixed and depends on the destination. You just need to go to the dispatch stations which are available at the airport arrival terminals
Yellow Taxi (yellow): these are metered taxis and are 30-50% more expensive than the average taxis
Ride Hailing App:  In Manila, only vehicles booked thru the GRAB app is available. There are stations at the arrivals area driveway.

Booking through hotels:  Another option is to have airport transfers arranged by the hotel you are staying in.

Generally, offices of private businesses as well as government are open from 8:00 AM to 5:00 PM on weekdays and 8:00 AM until 12 noon on Saturdays in some private offices. Government offices are closed on weekends.

The post offices are open from 9:00 AM to 5:00 PM weekdays only. Stamps for postcards are frequently available from the Concierge Desk at most major hotels. The Philippines uses ZIP codes, please include them in addressing local mail.

The shopping malls in Manila open at 10:00 AM and closes at 9:00 PM on weekdays and 10:00 PM on weekends.

NOTE: The standard lunch break is from noon to 1:00 PM. Some establishments may be closed at this time.

Tipping is expected for many services. The standard amount is 10% of the total bill. Tipping is optional on bills that include a service charge, which is often 10% on top of the total bill.

November to February are the coolest months and a good time to visit the Philippines as far as the weather is concerned.  Meanwhile March to May are the summer months in the country and are classified as hot and dry. The rainy season is between June to October. The average temperature range is between 25°C to 30°C in Manila and 15°C to 26°C in Baguio and average humidity is 77%.  Some parts of the country such as Cebu in the Visayas and Davao in Mindanao are warm and comfortable in all seasons and can be visited throughout the year. Light clothing is ideal year-round, and absolutely during the hot and dry months from March to May.

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Two official languages are used, Filipino and English. Filipino, which is based on Tagalog, is the national language. English is widely used as the medium of instruction in higher education and is used for scholarly discourse. English is the business language and is spoken widely. Learning the basic local phrases may come in handy. Over 111 local dialects are spoken in the country.

The currency in the Philippines is the Peso (Php) and the Centavo. 100 centavos = Php1. Coin denominations are in 5, 10, and 25 centavos and 1, 5 and 10 pesos. Bill denominations are:  20, 50, 100, 500 and 1,000 pesos.

Foreign currency may be exchanged at hotels, and in most of the large department stores, banks and authorized money changing shops. Exchanging money anywhere else is illegal and the laws are strictly enforced.

Most large stores, restaurants, hotels and resorts accept major credit cards including American Express, Visa and MasterCard. Traveler’s checks preferably American Express is accepted at hotels and large department stores. Personal checks drawn on foreign banks are generally not accepted.

Banks are open from 9:00 AM till 4:00 PM Mondays through Fridays. Some banks are open from 8:00 AM to 12 noon during Saturdays. Banks are closed on Sundays and holidays. When banking in the Philippines, it is advisable to have your passport with you for identification.

Automatic Teller Machines  (ATMs) can be found almost everywhere and provide 24-hour cash withdrawal in Philippine peso.

In the Philippines the power plugs and sockets are of type A, B and C. The standard voltage is 220 V and the standard frequency is 60 Hz.

Jeepneys are the most popular mode of public transportation in the Philippines, they have also become a ubiquitous symbol of the Philippine culture. Another popular mode of public transportation in the country is the motorized tricycle. They are especially common in rural areas. Buses are also an important mode of public transport in the Philippines. However, these mode of transportations follow a pre-determined route.

Trains are also becoming a popular mode of public transportation in the country especially in the bustling metropolis of Manila. The Philippines has three main railway networks: the Manila Light Rail Transit System composed of the LRT-1 and LRT-2 and Manila Metro Rail Transit System composed of the MRT-3 which only serves Metro Manila while the Philippine National Railways serves the metropolis and some parts of Luzon.

Taxis are also important modes of public transport in urban areas that are readily available in hotels and malls.

The major ride hailing application is GRAB. You need to have mobile data when you book.

The Philippines has only 1 time zone, Philippine Time (PHT), which is 8 hours ahead of Coordinated Universal Time (UTC).

The country observes Philippine Time all year. There are no Daylight Saving Time clock changes.

The Philippine Long Distance Telephone Company (PLDT) and Globe Telecoms are the two major telecommunication carriers in the country. PLDT has three mobile brands, Smart Communications, Sun Cellular, and Talk ‘N Text (TNT). The current Philippine cellular infrastructure is Global System for Mobile Communications (GSM). Once you arrive at the airport, Telecommunication Networks selling prepaid SIM cards are readily available. Some may even offer a free tourist SIM card which you need to load up. Prepaid cards for load are readily available in malls or convenient stores.

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